Adriana Radu
About Adriana Radu
Adriana Radu serves as an OTC Administration Specialist at Mood Media, where she has worked since 2020. With a background in accounts receivable and customer care, she has developed expertise in sales operations, contract management, and customer account adjustments.
Work at Mood Media
Adriana Radu has been serving as an OTC Administration Specialist at Mood Media since 2020. In this role, she processes sales submissions, contributing to the efficiency of the company's sales operations. She has expertise in creating and correcting contracts, which is a critical aspect of her responsibilities. Additionally, she manages the incidents queue to ensure the efficient resolution of issues that arise. Adriana also sets up autopay for customers upon request, enhancing customer convenience, and creates credit and debit memos to accurately adjust customer account balances.
Previous Experience in Accounts Receivable
Before joining Mood Media, Adriana Radu worked at CGS Romania as an Accounts Receivable Specialist from 2015 to 2017. Her role involved managing financial transactions and ensuring accurate account reconciliations. She also held positions at Dell as a Customer Care Senior Associate and Quality Assurance Analyst, where she focused on customer service and quality assurance processes. Her experience in these roles provided her with a strong foundation in customer relations and financial management.
Educational Background
Adriana Radu studied at Universitatea din București, where she earned a Bachelor of Arts (BA) in Philosophy from 2009 to 2012. She also pursued a Master's degree at the same university from 2012 to 2014. Earlier, she attended Colegiul National Radu Greceanu, focusing on Filologie, where she achieved a degree in Literature from 2005 to 2009. This educational background has contributed to her analytical skills and understanding of complex concepts.
Career Development in Quality Assurance
Adriana's career includes significant experience in quality assurance. She worked at CGS as a Quality Assurance Specialist from 2017 to 2018 and at Dell in a similar capacity for 11 months. These roles involved ensuring that products and services met specific quality standards, which enhanced her attention to detail and problem-solving skills. This experience has been beneficial in her current position, where quality and accuracy are essential.