Bogdan Mihai Necula
About Bogdan Mihai Necula
Bogdan Mihai Necula is a Service Dispatcher based in Bucharest, Romania, with extensive experience in customer support and service coordination. He has worked at Mood Media since 2017 and previously held a position at AMOMA.com.
Current Role at Mood Media
Bogdan Mihai Necula serves as a Service Dispatcher at Mood Media, a position he has held since 2017. In this role, he is responsible for coordinating service requests using Oracle software to meet client-specific service level agreements (SLAs). He provides ongoing support for various departmental projects and participates in phone queue management to maintain service standards. His proactive approach includes anticipating and preventing scheduling conflicts in service dispatch operations.
Previous Experience at AMOMA.com
Before joining Mood Media, Bogdan worked at AMOMA.com as a Customer Support Representative from 2015 to 2016. During his seven-month tenure in Bucharest, Romania, he focused on providing customer support and addressing client inquiries. This role helped him develop skills in customer service and communication, which he later applied in his current position.
Educational Background in Environmental Engineering
Bogdan Mihai Necula studied at Universitatea de Științe Agronomice și Medicină Veterinară din București, where he pursued a Bachelor's degree in Environmental Engineering from 2018 to 2021. He is currently continuing his education in the same field, working towards a Bachelor of Engineering (BE) degree. His academic background provides him with a solid foundation in environmental protection and engineering principles.
Ongoing Studies in Structural Engineering
In addition to his studies in environmental engineering, Bogdan is also enrolled at Universitatea Tehnică de Construcții București, focusing on Structural Engineering. His commitment to education reflects his dedication to advancing his knowledge and skills in engineering disciplines.
Previous Role at Mood Media
Prior to his current role as Service Dispatcher, Bogdan worked at Mood Media as a Customer Service Technical Support representative from 2016 to 2017. In this position, he gained valuable experience in technical support and customer service, contributing to his professional development in the field.