Christopher Neal
About Christopher Neal
Christopher Neal is a Senior Business Analyst with extensive experience in the financial services industry, particularly at Charles Schwab. He holds a Bachelor of Arts from Texas Tech University and has held various roles in technical support and management throughout his career.
Work at Mood Media
Christopher Neal currently holds the position of Senior Business Analyst at Mood Media. In this role, he is responsible for analyzing business processes and providing insights to improve operational efficiency. His expertise in data analysis and strategic planning contributes to the company's goal of enhancing customer experiences through innovative media solutions.
Previous Experience at Charles Schwab
Christopher Neal has extensive experience at Charles Schwab, where he worked in various capacities from 2008 to 2019. He began as a Level 2 Help Desk Specialist, providing technical support for seven years. He then transitioned to a Technical Support Specialist role in 2008 for 11 months. Following this, he served as a Business Analyst for three years, focusing on business process improvements and data analysis. He also worked briefly as an Associate and Enterprise-wide Programmer and Analyst for three months in 2015.
Management Role at Convergys
From 2004 to 2007, Christopher Neal worked at Convergys as a Manager on Duty. In this role, he oversaw daily operations and managed team performance. His responsibilities included ensuring customer satisfaction and optimizing service delivery. This experience contributed to his leadership skills and operational knowledge.
Education and Expertise
Christopher Neal studied at Texas Tech University, where he earned a Bachelor of Arts degree from 2002 to 2007. He also attended Austin Community College, furthering his education and skill set. His academic background provides a solid foundation for his analytical and technical capabilities in his professional roles.