Donna Stephens
About Donna Stephens
Donna Stephens is an experienced professional in inside direct sales, currently working at Mood Media since 2016. She has a diverse educational background and has held various roles in the financial services sector, including positions at Citi.
Work at Mood Media
Donna Stephens has been employed at Mood Media since 2016, serving in the role of Inside Direct Sales. Her responsibilities include engaging with clients to provide tailored solutions that enhance their customer experience. Over her tenure, she has contributed to the company's growth and client satisfaction through effective sales strategies and relationship management.
Education and Expertise
Donna Stephens studied at Eastern Michigan University from 1991 to 1997, where she gained foundational knowledge that supports her professional career. Additionally, she attended the Michigan Dental Assisting Institute for one year from 2004 to 2005, further expanding her skill set. She also completed a program at the Academy of Health Careers from 1989 to 1990, which provided her with early career training.
Background
Before joining Mood Media, Donna Stephens worked at Citi from 2006 to 2014. She held various positions, including Collections and Operations Support for two years, and later served as a Junior Underwriter, SafeAct3, and Loss Mitigation and Homeowner Support Specialist for six years. This diverse experience in the financial sector equipped her with valuable skills in customer service and operations.
Professional Experience
Donna Stephens has a comprehensive background in the financial services industry. Her tenure at Citi involved multiple roles that focused on client support and operational efficiency. This experience has contributed to her current position in Inside Direct Sales, where her understanding of client needs and operational processes plays a crucial role in her success.