Gabriel Paraschiv
About Gabriel Paraschiv
Gabriel Paraschiv serves as the Global Client Service & Dispatch Manager at Mood Media, a position he has held since 2020. He has a strong educational background in Mathematics, Computer Science, and Polymer Engineering, complemented by extensive experience in customer service roles within the same company.
Work at Mood Media
Gabriel Paraschiv has held multiple positions at Mood Media since joining the company. He currently serves as the Global Client Service & Dispatch Manager, a role he has occupied since 2020 in Bucharest, Romania. Prior to this, he worked as a Customer Service Representative from 2015 to 2016, followed by a position as Customer Service Manager from 2018 to 2020. Additionally, he gained experience as a Supervisor from 2016 to 2017 and as a Training Supervisor from 2017 to 2018. His progression within the company highlights his expertise in client service and management.
Education and Expertise
Gabriel Paraschiv has a strong educational background in engineering and mathematics. He studied at Mihai Eminescu National College, where he focused on Mathematics and Computer Science, achieving his Baccalaureate from 2006 to 2010. He then attended Politehnica University of Bucharest, earning a Bachelor of Applied Science in Polymer/Plastics Engineering from 2010 to 2014. Following this, he pursued a Master's degree in Polymer Chemistry at Universitatea „Politehnica” din București from 2014 to 2016. His academic qualifications complement his professional roles in client service and management.
Background
Gabriel Paraschiv has a diverse background that combines education in engineering with extensive experience in client service management. He began his career at Mood Media in 2015 and has since developed a comprehensive understanding of client relations and service delivery. His educational journey in mathematics, computer science, and polymer engineering has equipped him with analytical and technical skills that are beneficial in his current role.
Career Progression
Gabriel Paraschiv's career at Mood Media illustrates a clear trajectory of growth and responsibility. Starting as a Customer Service Representative, he quickly advanced to Supervisor and then to Training Supervisor, where he developed training programs for staff. His role as Customer Service Manager further solidified his leadership capabilities, leading to his current position as Global Client Service & Dispatch Manager. This progression reflects his commitment to enhancing client service operations within the organization.