Justin Hellendoorn
About Justin Hellendoorn
Justin Hellendoorn is a Physical Media Fulfillment Technician at Mood Media, where he has worked since 2021. He has extensive experience in customer service and process design, having held various roles at companies such as Lowe's, Bank of America, and Synchrony Financial.
Current Role at Mood Media
Justin Hellendoorn currently serves as a Physical Media Fulfillment Technician at Mood Media. He has been in this role since 2021, contributing to the company's operations in Fort Mill, South Carolina. His responsibilities include managing the fulfillment of physical media, ensuring efficient processes, and maintaining high standards of service delivery.
Previous Experience in Customer Service
Before joining Mood Media, Justin Hellendoorn held various positions in customer service. He worked at Synchrony Financial as a Customer Service Representative for eight months in 2017. Prior to that, he spent 15 years at Bank of America in the BTR COE role. His experience in these roles has equipped him with strong skills in building customer partnerships.
Career Background in Retail and Horticulture
Justin has a diverse background in retail and horticulture. He worked at Lowe's Companies, Inc. as a Live Nursery Specialist from 2017 to 2021, where he developed expertise in plant care and customer engagement. Additionally, he served as a Garden Associate at The Home Depot from 2015 to 2017, further enhancing his knowledge in the retail gardening sector.
Education and Professional Development
Justin Hellendoorn studied at Skagit Valley College, where he pursued a degree in Business/Commerce, General, from 2012 to 2018. This educational background has provided him with foundational knowledge in business principles and practices, which he applies in his professional roles.
Skills and Expertise
Justin possesses strong skills in process design and developing integrated strategies for new processes and services. He demonstrates a proactive and results-oriented approach as a team player and has the ability to interface with all levels of management and staff, contributing to effective communication and collaboration within organizations.