Karina Moniz
About Karina Moniz
Karina Moniz is a Client Service Manager at Mood Media, where she has worked since 2018. She has a Bachelor of Fine Arts in Communication and Media Studies from Texas State University and has held various roles in customer service and management.
Current Role as Client Service Manager
Karina Moniz currently holds the position of Client Service Manager at Mood Media. She has been in this role since 2018, contributing to the company's customer service operations in the Austin, Texas area. Her responsibilities include overseeing client interactions and ensuring high levels of client satisfaction. Moniz's experience in this position has allowed her to develop strong relationships with clients and enhance service delivery.
Previous Experience at Mood Media
Karina Moniz has a substantial history with Mood Media, having worked in various capacities since 2015. She began her tenure as a Customer Service Representative for 11 months before advancing to the role of Client Satisfaction Supervisor from 2016 to 2018. In these positions, she focused on improving customer experiences and resolving client issues, which laid the foundation for her current managerial role.
Educational Background at Texas State University
Karina Moniz earned her Bachelor of Fine Arts (BFA) degree in Communication and Media Studies from Texas State University. She attended the university from 2019 to 2021, where she developed skills in communication strategies and media analysis. This educational background supports her professional roles in client service and management.
Prior Work Experience
Before her time at Mood Media, Karina Moniz worked as a Store Manager at Popcornopolis from 2014 to 2015. In this role, she managed store operations and customer service. Additionally, she served as a Patient Care Coordinator at Covenant Management Systems from 2012 to 2013, where she coordinated patient care services. These roles contributed to her expertise in client relations and service management.