Katryna Williams
About Katryna Williams
Katryna Williams is a Customer Service Agent currently employed at Mood Media and has extensive experience in the service industry, including her role as Senior Barista at Blue Bottle Coffee. She holds a Bachelor of Fine Arts in Acting from the University of Utah and has worked in various positions in theater and customer service since 2012.
Work at Mood Media
Katryna Williams has been employed at Mood Media as a Customer Service Agent since 2020. In this role, she engages with clients to provide support and ensure satisfaction with the company's services. Her experience in customer service contributes to her effectiveness in addressing client needs and resolving issues.
Current Role at Blue Bottle Coffee
Katryna Williams has served as a Senior Barista and Keyholder at Blue Bottle Coffee since 2018. In this position, she manages daily operations, oversees staff, and ensures a high standard of customer service. Her role involves both customer interaction and team leadership in a fast-paced environment.
Previous Experience in Theater
Before her current roles, Katryna Williams worked in various capacities within the theater industry. She was an Education Outreach Coordinator, Actor, and Intern at Pioneer Theatre Company from 2017 to 2018. Additionally, she served as a BAT at The Flea Theater from 2019 to 2020, where she contributed to productions and supported theater operations.
Education and Expertise
Katryna Williams studied at the University of Utah, where she earned a Bachelor of Fine Arts (BFA) in Acting. This educational background has equipped her with skills in performance and communication, which she applies in her customer service roles and previous theater experiences.
Career History in Customer Service and Management
Katryna Williams has a diverse career history that includes customer service and management roles. She worked at Paper Source as Sales and Manager on Duty from 2013 to 2016, and at PRA Health Sciences as an Executive Assistant and Patient Liaison from 2012 to 2014. These positions have contributed to her strong customer service skills and operational knowledge.