Luis Rincon
About Luis Rincon
Luis Rincon is a System Engineer with extensive experience in IT support and system administration. He has worked for various organizations, including Mood Media and the New York Hotel Trades Council, and possesses skills in network troubleshooting, server management, and technical documentation.
Work at Mood Media
Luis Rincon has been employed at Mood Media as a System Engineer since 2020. In this role, he is based in Fort Mill, South Carolina, and has accumulated four years of experience. His responsibilities include supporting Avaya CM and telecommunications systems, as well as providing Tier 3 technical support for both domestic and international offices. He manages VMware Data Center Administration and Veeam backup and replication, ensuring the reliability and efficiency of the company's IT infrastructure.
Previous Experience in IT Support
Prior to his current position, Luis Rincon worked for 13 years at the New York Hotel Trades Council, Employee Benefit Funds as a Systems Administrator and Lead Technical Support. His tenure lasted from 2006 to 2019 in the Greater New York City Area. Before that, he served as a Windows System Administrator at CSC from 2004 to 2006. His earlier roles included Lead IT Support Technician at Saint Vincent's Medical Center from 2000 to 2003 and Lead IT Support Technician at CSC from 2003 to 2005.
Education and Expertise
Luis Rincon has a diverse educational background in aviation and technology. He studied at the Naval Air Technical Training Center in Millington, TN, where he achieved Aircraft Airframe and Power Plant maintenance. He also attended Rice Aviation at Houston Community College, focusing on Airframe Mechanics and Aircraft Maintenance Technology. Additionally, he completed his high school education at Park West High School, where he studied General Aviation Regulations and Flight School for Private Pilot from 1987 to 1990.
Technical Skills and Certifications
Luis Rincon possesses a range of technical skills relevant to system engineering and IT support. He is skilled in network and VPN troubleshooting, including packet capturing and connectivity issues. His expertise extends to managing Windows server operating systems, including Microsoft Server 2003, 2008, and 2016. He is proficient in PowerShell and SQL for system administration tasks and is certified as a BetterCloud SaaS Administrator. Additionally, he is experienced in infrastructure upgrades, Active Directory administration, and Group Policy management.