Michael Williams
About Michael Williams
Michael Williams is a Technical Support Manager at Mood Media, where he has worked since 2014. He has over 17 years of experience in technical support and property maintenance roles in San Diego, California.
Work at Mood Media
Michael Williams has been employed at Mood Media since 2006, starting as a Technical Support Representative. He progressed to the role of Technical Support Supervisor from 2007 to 2014, where he managed a team and ensured effective support for clients. In 2014, he advanced to the position of Technical Support Manager, a role he has held for ten years. His responsibilities include overseeing technical support operations and enhancing customer satisfaction in San Diego, California.
Previous Experience at Lincoln Property Company
Before joining Mood Media, Michael Williams worked at Lincoln Property Company. He served as a Property Maintenance Supervisor from 1999 to 2002, where he managed maintenance operations for properties. He then became the Property Maintenance District Supervisor from 2002 to 2005, overseeing multiple properties and ensuring compliance with maintenance standards. His experience in property management provided him with a strong foundation in operational oversight.
Career Progression in Technical Support
Michael Williams has demonstrated a consistent career progression in technical support roles. Starting as a Technical Support Representative, he quickly moved up to Supervisor and then to Manager within Mood Media. His extensive experience in technical support spans over 17 years, showcasing his commitment to the field and his ability to adapt to increasing responsibilities.
Location and Work Environment
Michael Williams is based in San Diego, California, where he has worked throughout his career. His roles at both Mood Media and Lincoln Property Company have been located in this city, allowing him to develop a strong understanding of the local market and operational needs within these industries.