Natasha Williams
About Natasha Williams
Natasha Williams serves as the Manager of Client Satisfaction at Mood Media in San Diego, California, where she has worked since 2017. With over 13 years of experience in enhancing process efficiency and customer satisfaction, she is recognized for her results-oriented approach and leadership of teams exceeding 50 employees.
Work at Mood Media
Natasha Williams has served as the Manager of Client Satisfaction at Mood Media since 2017. In this role, she focuses on enhancing customer satisfaction and improving client relationships. Her responsibilities include overseeing client interactions and ensuring that service delivery meets the company's standards. With over seven years in this position, she has contributed to the company's commitment to providing quality service in San Diego, California.
Previous Experience at AgentAdvantage
Prior to her role at Mood Media, Natasha Williams worked at AgentAdvantage in various capacities. She served as Data Relations Supervisor from 2008 to 2009, where she managed data-related tasks and supervised team operations. Following this, she held the position of PowerSearch Fulfillment Manager from 2009 to 2011, focusing on online retail processes. Her experience at AgentAdvantage contributed to her skills in team management and operational efficiency.
Education and Expertise
Natasha Williams studied Organizational Leadership at Southern New Hampshire University, where she developed her leadership skills and understanding of organizational dynamics. She also attended Tallahassee Community College, earning an Associate's degree in General Studies. Her educational background supports her expertise in managing teams and improving client satisfaction. Additionally, her analytical skills and attention to detail play a crucial role in maintaining brand standards.
Professional Achievements
With over 13 years of experience, Natasha Williams is recognized for her ability to improve process efficiency and enhance customer satisfaction. She has directed teams of over 50 employees, emphasizing the importance of a cohesive work environment. Her proactive approach to problem-solving has established her as a results-oriented director, capable of tackling new responsibilities effectively.
Background
Natasha Williams completed her high school education at Boyd H. Anderson High School from 1998 to 2002. This foundational education set the stage for her subsequent academic pursuits and professional career. Her diverse work experience and educational background have equipped her with the skills necessary to excel in client satisfaction and team management.