Nicoleta Cojocaru
About Nicoleta Cojocaru
Nicoleta Cojocaru serves as the Customer Service Director at Mood Media, a position she has held since 2015. She has a strong educational background with a bachelor's and master's degree from the University of Bucharest.
Work at Mood Media
Nicoleta Cojocaru has been with Mood Media since 2012, serving as Customer Service Manager for 12 years. In 2015, she advanced to the role of Customer Service Director, where she has continued to oversee customer service operations. Prior to these roles, she worked as Technical Support Manager at Mood Media from 2006 to 2011. Her tenure at the company spans over 17 years, reflecting her extensive experience in customer service and technical support.
Education and Expertise
Nicoleta Cojocaru completed her Bachelor's degree at the University of Bucharest from 2002 to 2006. She furthered her education by obtaining a Master's degree from the same institution, studying from 2009 to 2011. Her academic background provides a solid foundation for her professional roles in customer service and technical support.
Background
Nicoleta Cojocaru has a strong background in customer service and technical support, having worked in various capacities at Mood Media since 2006. Her career progression from Technical Support Manager to Customer Service Director illustrates her growth and development within the organization. Her educational qualifications from the University of Bucharest complement her professional experience.
Professional Experience
Nicoleta Cojocaru's professional experience includes significant roles at Mood Media. She started as Technical Support Manager from 2006 to 2011, where she gained valuable insights into technical operations. Afterward, she transitioned to Customer Service Manager in 2012, and later became Customer Service Director in 2015. This progression highlights her expertise in managing customer interactions and support services.