Roberto Dumitrache
About Roberto Dumitrache
Roberto Dumitrache is an Order To Cash Specialist at Mood Media in Bucureşti, România, where he has worked since 2021. He holds a Licenta in International Business from Universitatea Româno-Americană din București and has previous experience in customer support and banking roles.
Work at Mood Media
Roberto Dumitrache has been employed at Mood Media as an Order to Cash Specialist since 2021. In this role, he is responsible for ensuring the distribution of invoices through agreed contractual methods and securing customer approvals for cash collection. He handles various billing processes, including recurring billing, sales order billing, and service billing, while adhering to specific customer billing needs. His work involves collaborating with operations, sales, engineers, finance, and subcontractors to gather necessary backup documents.
Education and Expertise
Roberto Dumitrache studied at Universitatea Româno-Americană din București, where he earned a Licenta in Relatii comerciale si financiar-bancare interne si internationale, specializing in International Business, from 2018 to 2022. Prior to this, he attended Colegiul National Emil Racovita, achieving his Bacalaureat in Studii sportive from 2013 to 2017. His educational background provides him with a solid foundation in commercial and financial relations.
Background
Before joining Mood Media, Roberto Dumitrache gained experience in various roles at CGS Romania. He worked as a Back Office Data Entry Specialist from 2020 to 2021, where he focused on data management tasks. Additionally, he served as a Customer Care Chat Representative for three months in 2020 and as a Customer Support Representative for five months in 2019. His early career also includes a brief position as a Banking Officer at CEC Bank in 2019 and as a Personal Trainer at The Gym Group in 2018.
Professional Responsibilities
In his current role, Roberto Dumitrache is involved in evaluating credit worthiness and establishing deposit and auto pay requirements. He is responsible for creating and amending contracts, performing quality checks before activation, and applying cash receipts. He also researches and reconciles payments or misapplied cash receipts, ensuring accuracy in financial transactions and customer accounts.