Kollin Prince
About Kollin Prince
Kollin Prince is a Site Reliability Engineer with extensive experience in cloud infrastructure and automation. He has worked for several companies, including Moogsoft and EMC, and has a strong background in coding and system monitoring.
Work at Moogsoft
Kollin Prince has been employed at Moogsoft as a Site Reliability Engineer since 2019. In this role, he focuses on maintaining and monitoring the global AWS cloud infrastructure. He utilizes various tools including Cloudwatch, Grafana, Sensu, and Elasticsearch to ensure system reliability. His responsibilities include implementing configuration changes and upgrades using Ansible and Terraform, which contribute to infrastructure automation. Kollin also participates in on-call rotations to guarantee 24/7 availability for customer sites.
Previous Experience in Site Reliability Engineering
Before joining Moogsoft, Kollin Prince worked at Virtustream as a Site Reliability Engineer from 2017 to 2019. His experience in this role followed five years at EMC as a Senior Tech Support II from 2012 to 2017. At both companies, he gained significant expertise in maintaining system reliability and supporting cloud infrastructure.
Technical Skills and Tools
Kollin Prince is proficient in coding with Bash and Python, and he employs GitLab for code control. He has automated internal and customer SSH access to product servers on AWS, enhancing both security and efficiency. Additionally, he updated product logging to use log4j, which improved search capabilities within Elasticsearch. His technical toolkit includes Ansible and Terraform for configuration management and automation.
Education and Expertise
Kollin Prince studied at Stevens-Henager College, where he earned a Bachelor's degree in Computer Science from 2009 to 2012. He furthered his education at the same institution, achieving a Master's degree in Information Systems from 2013 to 2014. His educational background supports his expertise in site reliability engineering and cloud infrastructure management.
Early Career Background
Kollin Prince began his career at Convergys, where he worked as a Sales & Technical Rep II from 2011 to 2012 and as a Network Support Technician for four months in 2011. These early roles provided him with foundational experience in technical support and customer service, which he later applied in his engineering roles.