Vivek Bhalla
About Vivek Bhalla
Vivek Bhalla is the Director of Product Management at Moogsoft, where he integrates machine learning and analytics into AIOps platforms. He has over two decades of experience in product management and technical roles, with a diverse educational background in communication, information systems, and business studies.
Current Role at Moogsoft
Vivek Bhalla serves as the Director of Product Management at Moogsoft, a position he has held since 2018. In this role, he focuses on integrating machine learning and analytics into AIOps platforms. His leadership contributes to the development of innovative solutions that enhance operational efficiency and improve IT service management.
Professional Background
Vivek Bhalla has over two decades of experience in product management and technical roles across various industries. He has held positions at several organizations, including IBM, Gartner, and Micromuse. His career began as a Technical Systems Engineer at the University of Roehampton, followed by roles in technical support and product management at Micromuse. He later worked at IBM as a Market Manager and Senior Product Manager, and at Gartner as a Principal Research Analyst and Research Director.
Education and Expertise
Vivek Bhalla has a diverse educational background. He studied at Wembley High School and earned a Bachelor of Science in Information Systems and Business Studies from the University of Roehampton. He furthered his education with a Master of Science in Communication from Brunel University London. This combination of technical and communication skills supports his expertise in product management and AIOps.
Previous Experience at Gartner
At Gartner, Vivek Bhalla held two significant roles. He served as a Principal Research Analyst from 2012 to 2017, where he focused on research and analysis in technology sectors. He then transitioned to the role of Research Director for one year, from 2017 to 2018, where he continued to contribute to the company's insights into market trends and technology advancements.
Transition from Technical Support to Product Management
Vivek Bhalla's career reflects a significant transition from technical support to product management. He began as a Senior Technical Support Engineer at Micromuse and moved into a Product Manager role after three years. This progression highlights his ability to leverage technical knowledge in product development and management, enhancing his effectiveness in subsequent roles.