José Miguel Moreno Vera
About José Miguel Moreno Vera
José Miguel Moreno Vera is a Key Account Manager at Morada Uno in Ciudad de México, with over 10 years of experience in customer service and 9 years in the insurance sector. He holds a Técnico Superior Universitario en Administración de Empresa and has worked in various roles across the automotive and insurance industries.
Work at Morada Uno
José Miguel Moreno Vera has been serving as a Key Account Manager at Morada Uno since 2022. His role involves managing key client accounts and ensuring high-quality service delivery. Based in Ciudad de México, he has contributed to the company's objectives by leveraging his extensive experience in customer service.
Education and Expertise
José Miguel studied at Colegio Universitario de Administración y Mercadeo, where he earned a Técnico Superior Universitario en Administración de Empresa from 2008 to 2011. He also attended Escuela Técnica Comercial Luis Razetti, achieving a Técnico Medio en Comercio y Servicios Administrativos mención Administración Financiera from 2004 to 2007. His educational background supports his expertise in customer service and account management.
Background
José Miguel has over 10 years of experience in customer service, with a focus on delivering high-quality experiences. His career includes various roles in the insurance and automotive sectors, providing him with a diverse skill set. He has worked in both national and international logistics, enhancing his coordination and communication abilities.
Professional Experience
Before joining Morada Uno, José Miguel worked at Kavak.com as an After Sales Junior Analyst from 2021 to 2022. He has also held positions at HMO SERVISALUD C.A., Banesco Seguros, Seguros Venezuela, and everis, accumulating significant experience in customer service and insurance analysis. His roles have included responsibilities in claims analysis, support, and administrative tasks.
Skills and Specializations
José Miguel is skilled in coordinating internal and external messaging and managing meeting room reservations. He has accumulated 9 years of experience in the insurance sector, specifically in Hospitalization, Surgery, and Maternity (HCM). His proficiency extends to personalized customer service, insurance reimbursements, and administrative tasks required by his department.