Amanda Hinson
About Amanda Hinson
Amanda Hinson is a Customer Service Representative at Morris-Jenkins in Charlotte, North Carolina, with a strong background in the automotive industry and extensive experience in customer service. She holds a Bachelor of Science in Criminal Justice from Strayer University and has previously worked in various roles, including Assistant Manager at AUTOBELL Car Wash and Lead Bartender at Pine Lake Country Club.
Current Role at Morris-Jenkins
Amanda Hinson has been employed as a Customer Service Representative at Morris-Jenkins since 2020. In this role, she leverages her strong background in the automotive industry to enhance customer interactions. Her responsibilities include managing customer inquiries and providing support to ensure a positive experience for clients in Charlotte, North Carolina.
Previous Experience in Customer Service
Prior to her current position, Amanda Hinson worked at AUTOBELL Car Wash as an Assistant Manager from 2013 to 2014 in Monroe, North Carolina. She also served as the Lead Bartender at Pine Lake Country Club from 2014 to 2016 in Mint Hill. These roles contributed to her development of essential customer service skills, particularly in phone etiquette and client management.
Education in Criminal Justice
Amanda Hinson studied at Strayer University from 2019 to 2022, where she earned a Bachelor of Science degree in Criminal Justice with a focus on Law Enforcement Administration. This educational background provides her with a solid understanding of legal principles and enhances her analytical skills in her customer service role.
Additional Educational Background
Amanda Hinson also attended Gardner-Webb University, where she studied Registered Nursing for one year from 2011 to 2012. Earlier, she completed her high school education at Piedmont High School, graduating with a High School Diploma in 2011. This diverse educational background supports her versatility in various professional environments.
Technical Skills and Expertise
In her role at Morris-Jenkins, Amanda Hinson utilizes advanced skills in Microsoft Excel and Microsoft Word to manage customer service tasks efficiently. Her expertise in these applications allows her to streamline processes and improve communication with clients, contributing to effective service delivery.