Stephen Schuett
About Stephen Schuett
Stephen Schuett is a Service Technician at Morris-Jenkins in Charlotte, NC, where he has worked since 2022. He has over ten years of customer service experience and holds a Bachelor's degree in Communication from Elmhurst College.
Work at Morris-Jenkins
Stephen Schuett has been employed at Morris-Jenkins as a Service Technician since 2022. His role involves providing technical support and service to customers in Charlotte, NC. In this position, he utilizes his extensive background in customer service to address client needs effectively.
Education and Expertise
Stephen Schuett holds an Associate of Arts degree in Liberal Arts and Sciences from Harper College, which he completed from 2012 to 2015. He furthered his education at Elmhurst College, where he earned a Bachelor's degree in Communication from 2016 to 2018. His academic background supports his strong communication and negotiation skills.
Background in Customer Service
With over ten years of experience in customer service, Stephen has worked in various roles across multiple industries. His experience includes electronic, telephonic, and in-person interactions, which have equipped him with the skills necessary to manage customer relations effectively.
Previous Work Experience
Before joining Morris-Jenkins, Stephen held several positions that contributed to his professional development. He worked as a Sales Associate at Binny's Beverage Depot from 2015 to 2018, and later served as an Inside Sales Account Manager at Reyes Beer Division from 2020 to 2021. He also gained experience as a Pharmacy Technician at Walgreens for a brief period in 2021.
Skills and Adaptability
Stephen Schuett possesses excellent communication and negotiation skills, which have been crucial in de-escalating customer situations. He is recognized as a quick learner, demonstrating the ability to adapt to new functional fields and environments, enhancing his effectiveness in various roles.