Alicia Crenshaw (She/Her), Shrm Cp, Gba (Cebs), Cdr
About Alicia Crenshaw (She/Her), Shrm Cp, Gba (Cebs), Cdr
Alicia Crenshaw is a Human Resources Generalist with extensive experience in the restaurant industry, currently working at Mosaic Management, LLC. She holds an MBA with a concentration in HR Leadership and has a strong background in psychology, enhancing her HR skills.
Work at Mosaic Management
Alicia Crenshaw currently serves as a Human Resources Generalist at Mosaic Management, LLC, focusing on the brands Arby's, Moe's, and Epic Kitchen. She has held this position since 2021, contributing her expertise in human resources to support the operational needs of these establishments. Her role involves managing various HR functions, which include recruitment, employee relations, and training development.
Education and Expertise
Alicia Crenshaw holds a Master of Business Administration (MBA) with a concentration in HR Leadership from Clayton State University. She also earned a Bachelor's degree in Psychology from the University of West Georgia. Her educational background, combined with her expertise in instructional design and training and development, enhances her capabilities in human resources management.
Background in Hospitality Management
Alicia Crenshaw has extensive experience in the hospitality industry, primarily with Red Lobster. She worked in various roles, including General Manager from 2018 to 2021, Service Manager from 2013 to 2014, and Culinary Manager from 2015 to 2017. Her career at Red Lobster spanned multiple positions, allowing her to develop a comprehensive understanding of restaurant operations and customer service.
Achievements in Human Resources
Alicia Crenshaw has a proven track record in human resources, demonstrated through her roles at Mosaic Red Hat Group, LLC as a Talent Acquisition Partner and her current position at UES as a Senior Human Resources Manager. Her skills in project management and proficiency with HRIS and LMS systems contribute to her effectiveness in streamlining HR processes and enhancing workforce dynamics.
Professional Development and Certifications
Alicia Crenshaw holds several professional certifications, including SHRM-CP, GBA (CEBS), and CDR. These certifications reflect her commitment to ongoing professional development and her expertise in human resources and benefits administration. Her qualifications support her ability to navigate complex HR challenges and implement effective solutions.