Sandy Mac Duff
About Sandy Mac Duff
Sandy Mac Duff is a Customer Service Representative with extensive experience in the retail and healthcare sectors. Currently employed at Motion in Peterborough, Ontario, she has held various roles in customer service and management over her career, including positions at Shoppers Drug Mart and Shoppers Home Health Care.
Work at Motion
Sandy Mac Duff has a long-standing association with Motion, where she has held multiple roles since 2007. Initially, she worked as a Customer Service Representative in Oshawa for seven years until 2014. After a brief period as a Store Administrator in 2014, she transitioned to the role of Assistant Manager from 2015 to 2019. Following this, she returned to her original position as a Customer Service Representative in 2020, currently serving in Peterborough, Ontario. Her extensive experience at Motion highlights her commitment to customer service and operational management within the company.
Previous Experience in Retail Management
Before her tenure at Motion, Sandy Mac Duff gained significant experience in retail management at Shoppers Drug Mart. She served as a Supervisor from 1992 to 2002 in Whitby, where she spent ten years overseeing store operations and staff. Following this role, she worked as a Sales Support Coordinator at Shoppers Home Health Care from 2002 to 2007, further enhancing her skills in customer service and sales support. This background in retail management has contributed to her expertise in customer relations and operational efficiency.
Education and Expertise
Sandy Mac Duff studied at Durham College, where she achieved qualifications in Accounting and Business/Management. This educational background has provided her with a solid foundation in financial principles and business operations, which she applies in her roles within customer service and management. Her academic achievements complement her practical experience in the retail sector, allowing her to effectively navigate the complexities of customer interactions and business processes.
Career Timeline
Sandy Mac Duff's career spans several years in various roles within the customer service and retail sectors. She began her career at Shoppers Drug Mart in 1992, where she worked for a decade before moving to Shoppers Home Health Care for five years. In 2007, she joined Motion, where she has held multiple positions over the years. Her career reflects a steady progression through roles of increasing responsibility, showcasing her adaptability and dedication to the field.