Jamiah Dewberry
About Jamiah Dewberry
Jamiah Dewberry is a Customer Support Specialist currently employed at Motion since 2022. She has extensive experience in customer service, having previously worked at Suzy and Working Solutions, and holds a Master's degree in Psychology from Capella University.
Current Role at Motion
Jamiah Dewberry serves as a Customer Support Specialist at Motion, a company that participated in Y Combinator's Winter 2020 batch. She has been in this role since 2022, contributing to the customer support team. Her responsibilities include addressing customer inquiries and ensuring a positive experience for users of Motion's services.
Previous Experience in Customer Service
Before joining Motion, Jamiah Dewberry worked as a Customer Service Representative at Suzy from 2020 to 2022. During her two years at Suzy, she was based in Birmingham, Alabama, where she developed her skills in customer interaction and support. Prior to that, she was a Call Center Representative at Working Solutions from 2018 to 2020, also in Birmingham, Alabama, where she gained experience in handling customer calls and resolving issues.
Educational Background in Psychology
Jamiah Dewberry holds a Master of Science in Psychology from Capella University, which she completed between 2019 and 2021. She also earned a Bachelor of Science in Psychology from the University of Alabama at Birmingham, where she studied from 2012 to 2017. Her educational background provides her with a solid foundation in understanding human behavior, which is beneficial in her customer support role.
Early Career Experience
Jamiah Dewberry began her career at the University of Alabama at Birmingham, where she worked as a Front Desk Representative from 2014 to 2015 for nine months. This role involved managing front desk operations and providing assistance to visitors, which helped her develop essential customer service skills early in her professional journey.