Matthew Baird
About Matthew Baird
Matthew Baird is a Technical Support Analyst at Motion in Salem, Oregon, where he has worked since 2022. He has a diverse background in technical support and customer service, with previous roles at dutchie and Airbnb.
Work at Motion
Matthew Baird has been employed at Motion since 2022, serving as a Technical Support Analyst. His role involves providing technical assistance and support to users, ensuring that issues are resolved efficiently. Motion is a company that focuses on innovative solutions, and Baird's contributions are integral to maintaining user satisfaction and operational efficiency.
Previous Experience in Technical Support
Before joining Motion, Matthew Baird held various positions in technical support. He worked at dutchie as a Technical Support Manager from 2021 to 2022, where he oversaw support operations. Prior to that, he served as a Product Support Engineer at dutchie from 2020 to 2021, focusing on product-related inquiries and troubleshooting. His experience in these roles has equipped him with valuable skills in customer service and technical problem-solving.
Career Background
Matthew Baird has a diverse career history that spans multiple industries. He began his professional journey at REI as a Customer Service Specialist from 2006 to 2012, where he developed strong customer interaction skills. He then transitioned to Portland Community College as a Shipping and Receiving Clerk from 2008 to 2012. Baird also worked at Airbnb in various roles, including as a Trip Experience Specialist and later as a System Administrator, contributing to his extensive experience in customer support and system management.
Educational Background
Matthew Baird studied at Portland State University, where he earned a Bachelor of Arts (B.A.) in International/Global Studies from 2011 to 2013. Prior to that, he attended Portland Community College, focusing on General Studies from 2006 to 2011. His educational background has provided him with a solid foundation in analytical thinking and global perspectives.