Victoria T.
About Victoria T.
Victoria T. is a Customer Support Manager at Motion, where she has worked since 2024. She has extensive experience in support operations, having held managerial roles at ShiftMed and Rhino, and previously worked in social media support for Major League Baseball.
Current Role at Motion
Victoria T. serves as the Customer Support Manager at Motion, a position she has held since 2024. In this role, she is responsible for overseeing customer support operations and ensuring that clients receive effective assistance. Her tenure at Motion has lasted for four months, during which she has contributed to enhancing customer satisfaction and support efficiency.
Previous Experience in Customer Support
Before joining Motion, Victoria T. worked at ShiftMed as the Senior Manager of Support Operations from 2022 to 2023. In this remote position, she managed support teams and streamlined operations to improve service delivery. Prior to that, she was the Support Operations Manager at Rhino from 2020 to 2022, where she also worked remotely. Her experience includes a four-year stint as a Social Media Support Coordinator at Major League Baseball from 2016 to 2020 in New York, New York.
Educational Background
Victoria T. earned her Bachelor of Arts (B.A.) degree in Communication and Media, as well as Mandarin, from Fordham University. This educational background has equipped her with valuable skills in communication and media management, which are essential in her customer support roles. She completed her secondary education at Townsend Harris High School.