Gemma Akehurst
About Gemma Akehurst
Gemma Akehurst is an Implementation Manager at Motorway, where she has worked since 2020. She previously served as Deputy Operations Manager at Domestic & General from 2014 to 2019, managing teams and overseeing HR policies.
Work at Motorway
Gemma Akehurst has served as Implementation Manager at Motorway since 2020. In this role, she operates from Brighton, England, and oversees a team of up to 15 agents. Her responsibilities include managing training and development initiatives to ensure that her team meets departmental Key Performance Indicators. Akehurst's focus on effective team management contributes to the overall success of the implementation processes at Motorway.
Previous Experience at Domestic & General
Before joining Motorway, Gemma Akehurst worked at Domestic & General as Deputy Operations Manager from 2014 to 2019. During her five-year tenure in Brighton, she gained valuable experience in operational management. This role provided her with insights into team dynamics and operational efficiency, which she now applies in her current position.
Team Management and Development
In her current role, Gemma Akehurst is responsible for managing a team of agents. She emphasizes training and development to enhance team performance and meet established Key Performance Indicators. Her approach includes recruiting new team members and ensuring compliance with HR policies, which encompasses various aspects such as payroll, grievance handling, and employee appraisals.
Human Resources Responsibilities
Gemma Akehurst's role as Implementation Manager includes significant human resources responsibilities. She ensures the completion of HR policies related to disciplinaries, ill-health capability, and handling leavers. Her involvement in these processes demonstrates her commitment to maintaining a structured and compliant workplace environment.