James Tiltman
About James Tiltman
James Tiltman serves as a Team Leader at Motorway in Brighton, England, where he has worked since 2019. He has a background in charity fundraising and management, along with a strong educational foundation in International Studies and Politics.
Work at Motorway
James Tiltman has worked at Motorway as a Team Leader since 2019. His role is based in Brighton, England, where he has contributed for five years. Tiltman develops content and communication strategies that support training, marketing, and customer relationship management (CRM) teams. He manages customer feedback through platforms such as Trustpilot and Google reviews, ensuring that the company maintains a strong reputation. Additionally, he is responsible for administration and complaint management, addressing issues that arise in the course of business operations. His work encompasses both business-to-consumer (B2C) and business-to-business (B2B) communications and support.
Previous Experience
Before joining Motorway, James Tiltman held several positions that contributed to his professional development. He worked as a Charity Fundraiser at Pell & Bales from 2013 to 2015, where he was involved in fundraising initiatives. Following that, he served as a Duty Manager at MOD Pizza for a year, from 2016 to 2017. These roles provided him with valuable experience in customer service and team management, which he applies in his current position.
Education and Expertise
James Tiltman has a solid educational background. He studied at Cranbourne Business and Enterprise College, achieving 11 A-C GCSEs from 2002 to 2008. He then attended Queen Mary's College in Basingstoke from 2010 to 2012, where he completed A Levels in Politics, Film Studies, and Media Studies. Tiltman furthered his education at the University of Sussex, earning a BA (Hons) in Anthropology and International Relations from 2012 to 2016. This academic foundation supports his expertise in communication and strategy development.
Skills and Responsibilities
In his role at Motorway, James Tiltman is responsible for a range of tasks that require strong organizational and communication skills. He develops content strategies that align with the company's marketing and training objectives. Tiltman manages customer feedback, ensuring that the company addresses concerns effectively. His responsibilities also include administration and complaint management, where he works to resolve issues efficiently. His ability to handle both B2C and B2B communications enhances the overall customer experience.