Marina Rodousaki
About Marina Rodousaki
Marina Rodousaki is a Client Relationship Executive with over five years of experience in sales and customer service. She has held various roles in the industry, including positions at Hastings Direct, Smart Group, and Flight Centre Travel Group, and currently works at Motorway in Brighton, England.
Current Role at Motorway
Marina Rodousaki serves as a Client Relationship Executive at Motorway, a position she has held since 2020. Based in Brighton, England, she focuses on fostering strong relationships with clients to enhance their experience with the company. Her role involves understanding client needs and ensuring satisfaction through effective communication and support.
Previous Experience in Customer Service
Before joining Motorway, Marina Rodousaki gained valuable experience in customer service roles. She worked as a Claims Advisor at Hastings Direct for seven months in 2015-2016, where she managed claims and assisted customers. Following this, she served as the Manager of the Sales Team at Smart Group in Melbourne for ten months in 2016-2017, overseeing sales operations and team performance. Additionally, she worked as an International Travel Consultant at Flight Centre Travel Group from 2018 to 2020, providing travel solutions to clients.
Educational Background
Marina Rodousaki studied at Canterbury Christ Church University, where she pursued a Bachelor's degree in Primary Education from 2011 to 2015. This educational background provided her with foundational skills in communication and interpersonal relations, which she applies in her professional roles.
Skills and Training
Marina possesses a diverse skill set that includes customer service, sales, and systems skills, developed over more than five years in the industry. She emphasizes the importance of good customer service and has undertaken various training programs to enhance her capabilities. Additionally, she has experience in training colleagues, demonstrating her commitment to skill transfer and team development.
Professional Development and Learning
Marina Rodousaki is recognized for her ability to quickly learn new skills and adapt to different environments. She enjoys meeting new people and values continuous professional development, which she considers essential for success in customer service and sales roles.