Katie Miller
About Katie Miller
Katie Miller is a Voice Application Engineer at Mountain Leverage, where she has worked since 2008. She holds a Bachelor of Science degree from Carnegie Mellon University and previously worked as a chemical engineer at Capital Technologies, Inc.
Work at Mountain Leverage
Katie Miller has been employed at Mountain Leverage as a Voice Application Engineer since 2008. Over her 16 years in this role, she has contributed to various projects that focus on voice application development. Her responsibilities include engaging with clients to understand their needs and delivering solutions that meet their expectations. She is recognized for her ability to manage operations effectively from a distance, without having visited client facilities.
Education and Expertise
Katie Miller studied at Carnegie Mellon University, where she earned a Bachelor of Science degree from 1998 to 2002. She also attended Carnegie Mellon University for one year from 2002 to 2003. Her educational background has equipped her with the necessary skills and knowledge to excel in her role as a Voice Application Engineer.
Background in Chemical Engineering
Before joining Mountain Leverage, Katie Miller worked as a Chemical Engineer at Capital Technologies, Inc. from 2003 to 2005. This two-year experience provided her with a strong foundation in engineering principles, which she later applied in her current role. Her background in chemical engineering contributes to her analytical approach when addressing client challenges.
Client Engagement and Team Collaboration
Katie Miller is known for her effective communication skills, particularly in listening and engaging in operational discussions with clients. She challenges clients on their choices while respecting their ultimate decisions, ensuring that they feel valued in the process. Additionally, she is part of a team that is recognized for their extensive knowledge of client operations, which enhances the overall service provided.