Amanda Rosales
About Amanda Rosales
Amanda Rosales serves as the Lead, Client Experience Manager at Movable Ink, where she applies her expertise in email deliverability and client experience management. She holds a Bachelor of Arts in Political Science and Spanish from SUNY Geneseo and a Master of Arts in Applied Linguistics from New York University.
Current Role at Movable Ink
Amanda Rosales serves as the Lead, Client Experience Manager at Movable Ink. She has held this position since 2020, contributing to the company's focus on enhancing client experiences. Her role involves overseeing client interactions and ensuring satisfaction with the services provided. Based in New York, New York, she has been instrumental in implementing strategies that improve client engagement and retention.
Previous Experience at Return Path
Prior to her current role, Amanda worked at Return Path as a Senior Technical Account Manager from 2015 to 2019. In this position, she managed client accounts and provided technical support, focusing on email deliverability. Her experience in this role helped her develop a strong understanding of the technical aspects of email marketing, which she applies in her current position.
Educational Background
Amanda Rosales has a diverse educational background. She earned a Bachelor of Arts in Political Science and Spanish from SUNY Geneseo. Additionally, she studied Filología Hispánica at Universidad de Cádiz. She furthered her education by obtaining a Master of Arts in Applied Linguistics: Spain and Latin America from New York University. This academic foundation supports her expertise in client experience management and email strategy.
Expertise in Email Deliverability
Amanda possesses expertise in email deliverability, a critical component of successful email marketing campaigns. Her knowledge in this area enhances her ability to manage client experiences effectively. She applies her understanding of email strategy to ensure that clients achieve their marketing goals through effective communication.
Professional Background and Skills
Amanda Rosales has a diverse professional background that enriches her skills in client experience management. She previously worked as a Senior Customer Success Manager at Validity Inc. for five months in 2019. Her varied roles have equipped her with a comprehensive understanding of client needs and the strategies required to meet them.