Brooke Fenton
About Brooke Fenton
Brooke Fenton is a Senior Client Experience Manager at Movable Ink, where she focuses on enhancing customer journeys and experiences. She has a diverse background in client services and marketing, with previous roles at Access Development and ALEX AND ANI.
Work at Movable Ink
Brooke Fenton serves as the Senior Client Experience Manager at Movable Ink, a position she has held since 2021. In this role, she focuses on enhancing the client experience through effective project management and the development of communication and engagement strategies. Her work aims to help clients achieve their goals and objectives, contributing to the overall success of the company in New York, New York.
Previous Experience at Access Development
Prior to her current role, Brooke Fenton worked at Access Development for several years in various capacities. She began as a Member Services Representative from 2008 to 2011, then transitioned to Account Manager from 2011 to 2017. She later served as Senior Customer Success Manager from 2017 to 2019 and finally as Brand Marketing Manager from 2019 to 2021. Her diverse roles at Access Development provided her with extensive experience in customer service, account management, and marketing.
Education and Expertise
Brooke Fenton studied at the University of Utah, where she earned a Bachelor of Arts (B.A.) in English Literature (British and Commonwealth) from 2008 to 2010. She also attended Salt Lake Community College, completing her General Education from 2007 to 2008. Her educational background supports her proficiency in developing communication strategies and understanding customer journeys.
Skills and Technology Proficiency
Brooke Fenton is proficient in a variety of technology tools that enhance her work in client experience management. She utilizes Salesforce CRM, Tableau, and Google Analytics to analyze data and improve customer interactions. Her focus on customer journey and experience is complemented by her ability to drive marketing campaigns effectively.
Professional Interests and Advocacy
Brooke Fenton enjoys creating memorable experiences for clients and stakeholders. She advocates for education and actively seeks opportunities to expand her knowledge base. Her commitment to continuous learning informs her approach to client engagement and project management.