Chetan Bhatia
About Chetan Bhatia
Chetan Bhatia is a Customer Success Manager at Movable Ink, with a background in digital marketing and account management. He has worked in various roles across multiple companies in India and Canada, and holds degrees in Business Management from the University of Mumbai.
Work at Movable Ink
Chetan Bhatia has been serving as a Customer Success Manager at Movable Ink since 2021. In this role, he focuses on ensuring client satisfaction and success through effective communication and support. His responsibilities include managing customer relationships and utilizing various customer success tools to enhance client experiences.
Previous Experience in Digital Marketing
Before joining Movable Ink, Chetan Bhatia worked at Ambulance.run (GoldenHour Systems Pvt Ltd) as a Digital Marketing Associate from 2016 to 2017. He also held the position of Digital Marketing / Customer Success Manager at the same company from 2017 to 2019. His earlier roles include working as an Account Executive for Google Ads at Abstract Digital World Pvt. Ltd. and as a Digital Marketing Intern at Trivone Digital Services.
Education and Expertise
Chetan Bhatia studied at Humber College, where he completed a Connections Program in Sales, Marketing & Project Management in 2020. He also holds certifications in Digital Analytics for Marketing Professionals from the University of Illinois at Urbana-Champaign and in Google Ads Display and Email Marketing with MailChimp. Chetan earned both a Bachelor and a Master Degree in Business Management from the University of Mumbai.
Skills and Tools Proficiency
Chetan Bhatia possesses strong skills in managing SEO, email, and social media campaigns. He is proficient in using customer success tools such as Gainsight, Zendesk, HubSpot, and Notion. Additionally, he is experienced with marketing automation platforms and email service providers, including Salesforce Marketing Cloud, Hootsuite, Mailchimp, Cordial, and Acoustic. His project management capabilities are supported by tools like Trello, Basecamp, and Dropbox Paper.
Professional Development and Certifications
Chetan Bhatia has pursued various professional development opportunities, including certifications in Digital Analytics and Google Ads. He also completed a certification in Sales and Marketing from ACCES Employment in 2020. His diverse educational background and certifications reflect his commitment to enhancing his skills in the marketing and customer success domains.