Cross Smith
About Cross Smith
Cross Smith serves as the Senior People Programs Manager at Movable Ink, where he has contributed to employee retention and diversity initiatives since 2021. He has a diverse background in program management and communications, with previous roles at organizations such as Two Bettys Green Cleaning Service and Mid-Continent Oceanographic Institute.
Work at Movable Ink
Cross Smith has been serving as the Senior People Programs Manager at Movable Ink since 2021. In this role, Smith has led initiatives to enhance employee engagement and retention, including the design and implementation of the Manager Playbook, which supports managerial roles across the organization. Smith also facilitated the creation and reporting of diversity, equity, and inclusion objectives and key results (OKRs) to foster an inclusive workplace. Additionally, Smith led the redesign and maintenance of the company intranet to ensure accessibility for hybrid workers.
Previous Experience
Prior to joining Movable Ink, Cross Smith held several positions that contributed to their expertise in people programs and operations. Smith worked as the Field Services Operations Director at Two Bettys Green Cleaning Service for eight months in 2020. Smith also served as the Client Success Manager at Sapper Consulting, LLC from 2020 to 2022. Additionally, Smith was a Strategic Communications Consultant at Next in Nonprofits from 2018 to 2022 and held various roles at the Mid-Continent Oceanographic Institute, including Program Manager and Program Director.
Education and Expertise
Cross Smith has a diverse educational background. Smith studied at the University of Minnesota-Twin Cities, earning a Bachelor of Arts in Anthropology and American Indian Studies from 2005 to 2008. Smith also attended Kansas State University, where they achieved a Graduate Certificate in Geographic Information Science (GIS) from 2009 to 2010. Furthermore, Smith pursued an Associate of Science in Chemistry at Minneapolis Community and Technical College from 2012 to 2015, although this program remains in progress.
Achievements in Employee Retention
During their tenure at Movable Ink, Cross Smith designed and piloted the MovaBuddies program, which played a significant role in achieving a 90% employee retention rate during an international corporate acquisition. This initiative highlights Smith's commitment to fostering a supportive work environment and enhancing employee satisfaction during periods of organizational change.
Diversity and Inclusion Initiatives
Cross Smith has been actively involved in promoting diversity, equity, and inclusion within Movable Ink. Smith facilitated the creation and implementation of diversity, equity, and inclusion OKRs, ensuring that the company prioritizes these values in its operations and culture. This work reflects Smith's dedication to creating a more inclusive workplace for all employees.