Melissa Knowles
About Melissa Knowles
Melissa Knowles serves as the Associate Director of Business Systems at Movable Ink, bringing over six years of experience in Salesforce Sales Cloud and a strong background in process engineering and IT governance.
Current Role at Movable Ink
Melissa Knowles serves as the Associate Director of Business Systems at Movable Ink. She has held this position since 2022, operating from Charlotte, North Carolina. In her current role, she focuses on aligning technology with business needs, ensuring that systems and processes support organizational goals.
Previous Experience at Rentokil North America
Prior to her role at Movable Ink, Melissa Knowles worked at Rentokil North America. She served as an Account Manager for Steritech Brand Standards from 2018 to 2020 and later as an IT Business Partner from 2020 to 2022. During her tenure, she contributed to process improvements and IT governance.
Career Background in Management
Melissa Knowles has a diverse background in management roles. She worked as a Major Accounts District Manager at ADP from 2016 to 2018 and as a Division Director at Robert Half from 2015 to 2016. Additionally, she was an Account Executive at TrueBlue Inc. from 2012 to 2015, gaining extensive experience in client relations and business development.
Education and Expertise
Melissa Knowles earned a Bachelor of Science degree in Design and Marketing from Radford University, where she studied from 2005 to 2009. She possesses strong skills in process engineering, solution discovery, and delivery. Her expertise includes IT governance and operations, with a focus on financial goal setting and management.
Salesforce Experience
Melissa Knowles has over six years of experience in utilizing and customizing Salesforce Sales Cloud. Her proficiency in this platform supports her capabilities in strategic planning and execution, particularly in data management and analysis.