Orlando F.
About Orlando F.
Orlando F. is a Manager of Personalization Production Da Vinci at Movable Ink, with a background in campaign management and client services. He holds multiple degrees in business administration, data analysis, and machine learning, and has a proven track record of improving operational efficiency and quality in his roles.
Current Role at Movable Ink
Orlando F. currently holds the position of Manager, Personalization Production Da Vinci at Movable Ink. He has been in this role since 2022. In this capacity, he oversees the personalization production processes, focusing on enhancing operational efficiency and quality assurance within the team.
Previous Experience at Movable Ink
Orlando F. has a significant history with Movable Ink, having worked there in various capacities since 2018. He served as Senior Campaign Manager from 2019 to 2021, and later as Manager, Personalization Production from 2021 to 2023. His roles involved managing campaigns and personalization production, contributing to the company's operational success.
Experience at Experian
Prior to his tenure at Movable Ink, Orlando F. worked at Experian in several roles. He was a Client Services Manager from 2014 to 2018 and held positions as Account Manager and Senior Account Manager between 2011 and 2014. His responsibilities included client management and service delivery, enhancing customer satisfaction and operational effectiveness.
Educational Background
Orlando F. has a diverse educational background. He obtained a Bachelor's degree in Business Administration with a focus on Marketing from Universidad Americana (CR) from 2012 to 2016. He furthered his studies with a specialization in Data Analysis & Business Intelligence at Universidad LCI Veritas from 2020 to 2021 and a specialization in Machine Learning at Texas Tech University from 2021 to 2022. He is also pursuing a Master's degree in Creative Writing at ESNECA Business School from 2023 to 2024.
Key Contributions and Achievements
Orlando F. has made notable contributions in his roles. He developed communication macros that reduced response times by 50% and created dashboards that improved delivery rates to 99.8% in Personalization Production. Additionally, he implemented quality assurance processes that lowered the error rate to 3.03%. His initiatives have significantly enhanced operational efficiency and production quality.