Sharna Sommerville
About Sharna Sommerville
Sharna Sommerville is a Senior Customer Experience Manager at Movable Ink, where she has worked since 2020. With over 10 years of experience in digital marketing, she has held various roles in the industry, including positions at Brierley+Partners and loveholidays.
Work at Movable Ink
Sharna Sommerville has been serving as the Senior Customer Experience Manager at Movable Ink since 2020. In this role, she focuses on enhancing customer interactions and ensuring satisfaction with the company's services. Prior to her current position, she worked as a Customer Experience Manager at Movable Ink from 2017 to 2019, where she developed her expertise in customer engagement strategies.
Previous Employment History
Before joining Movable Ink, Sharna Sommerville held various positions in digital marketing. She worked as a Senior Email Production Analyst at Brierley+Partners in London from 2014 to 2015. Additionally, she served as an Email Marketing Manager at loveholidays from 2015 to 2016 and as a Senior Email Marketing Executive at i2i Events Group for a brief period in 2013. Her career also includes roles at Boden, Capita Learning & Development, and Brinc Ltd, where she gained extensive experience in email marketing and online content management.
Education and Expertise
Sharna Sommerville holds a Master of Science in eBusiness from Staffordshire University, which she completed in 2007. She also earned a Bachelor of Arts with Honours in Cultural and Legal Studies from the same institution, graduating in 2004. Her educational background supports her expertise in digital marketing, particularly in areas related to customer experience and engagement.
Diversity and Inclusion Initiatives
In addition to her professional responsibilities, Sharna Sommerville serves as a Diversity & Inclusion Committee Representative for the EMEA region at Movable Ink. In this role, she contributes to initiatives aimed at promoting diversity and fostering an inclusive workplace culture within the organization.
Digital Marketing Experience
Sharna Sommerville has over 10 years of experience in digital marketing, working across various industries, including Fashion, Travel, and Events. Her extensive background includes knowledge and experience gained from working on the agency side, which has equipped her with a comprehensive understanding of digital marketing strategies and customer engagement.