Taylor Whiteman
About Taylor Whiteman
Taylor Whiteman is a Customer Experience Manager at Movable Ink, where he has worked since 2021 in Chicago, Illinois. He has a background in sales and solutions consulting, with previous roles at Learning Express Toys and Paytronix Systems.
Work at Movable Ink
Taylor Whiteman has served as the Customer Experience Manager at Movable Ink since 2021. In this role, Whiteman manages a team of five, focusing on fulfilling client requests for advanced HTML work. Whiteman utilizes a combination of HTML, CSS, and JQuery to implement client mockups and create new messaging templates for account launches. Additionally, Whiteman supports existing clients in rebranding their loyalty messaging, enhancing the overall customer experience.
Previous Experience
Before joining Movable Ink, Taylor Whiteman held several positions that contributed to their expertise in customer service and technical solutions. Whiteman worked as a Solutions Consultant at Paytronix Systems from 2018 to 2021, where they instructed third-party developers on coding website HTML for Paytronix-owned URLs. Prior to that, Whiteman was a Sales Representative at Learning Express Toys for a total of 18 months across two locations, and also worked at Boston University in various roles, including Student Food Rescue Program Manager.
Education and Expertise
Taylor Whiteman completed their high school education at Don Bosco Preparatory High School, graduating in 2014. Whiteman then attended Boston University, where they earned a Bachelor's Degree in Business Administration and Management from the Questrom School of Business in 2018. This educational background has equipped Whiteman with a solid foundation in business principles, which complements their practical experience in customer service and technical roles.
Background
Taylor Whiteman's career began in customer service roles, including a position as a Barista at Starbucks from 2012 to 2013. Whiteman's early work experience laid the groundwork for a transition into more technical and managerial positions. The combination of customer-facing roles and technical expertise has shaped Whiteman's approach to customer experience management, particularly in the tech industry.