Brandon Lawrence
About Brandon Lawrence
Brandon Lawrence is a Customer Success Analyst currently working at Movemedical in the San Diego Metropolitan Area. He has a background in customer service and business development, with previous roles at AppZen, GEICO, and LPL Financial.
Current Role at Movemedical
Brandon Lawrence serves as a Customer Success Analyst at Movemedical, a position he has held since 2022. He operates within the San Diego Metropolitan Area, focusing on enhancing customer satisfaction and ensuring effective use of the company's services. His role involves analyzing customer feedback and collaborating with various teams to improve service delivery.
Previous Experience in Customer Service
Prior to his current position, Brandon held various roles in customer service. He worked as a Business Development Representative at AppZen for seven months in 2021-2022. Additionally, he served as a Claims Service Representative at GEICO in 2017 and as a Customer Service Representative at LPL Financial from 2018 to 2019. His experience in these roles has contributed to his skills in customer engagement and support.
Educational Background
Brandon Lawrence completed his high school education at Independence High School, earning a High School Diploma from 2006 to 2010. He further pursued higher education at Mt. San Antonio College, where he studied Aeronautics/Aviation/Aerospace Science and Technology, obtaining an Associate of Science degree from 2012 to 2014. He also attended Embry-Riddle Aeronautical University-Worldwide, continuing his studies in the same field from 2012 to 2015.
Internship and Early Career Experience
Brandon began his professional journey as a Traffic Management Intern at SANDAG, where he worked for two years from 2011 to 2013. This internship provided him with foundational experience in traffic management and analysis. He later transitioned to retail, serving as an Electronics Team Lead at Target from 2013 to 2017, where he developed leadership and team management skills.
Career Progression at LPL Financial
At LPL Financial, Brandon held two positions. He started as a Customer Service Representative from 2018 to 2019 and later advanced to a Case Manager role, where he worked from 2019 to 2021. His time at LPL Financial allowed him to deepen his expertise in customer relations and case management, further preparing him for his current role at Movemedical.