Andrew Hignett
About Andrew Hignett
Andrew Hignett is a Customer Support Engineer I at Moz, where he has worked since 2023 in Kitchener, Ontario, Canada. He holds a Master of Computing from the University of Bath and has previous experience as a Support Engineer at Content Guru.
Work at Moz
Andrew Hignett has been employed at Moz as a Customer Support Engineer I since 2023. He is based in Kitchener, Ontario, Canada. In this role, he is responsible for providing technical support and assistance to customers, ensuring they have a positive experience with Moz's products and services.
Education and Expertise
Andrew Hignett studied Computer Science at the University of Bath, where he earned a Master of Computing (MComp) degree from 2016 to 2020. Prior to this, he attended Queen Mary's College in Basingstoke from 2014 to 2016 and Cranbourne Business and Enterprise College from 2009 to 2014. His educational background provides him with a solid foundation in technical skills relevant to his current role.
Previous Experience at Content Guru
Before joining Moz, Andrew Hignett worked as a Support Engineer at Content Guru from 2021 to 2022. During his tenure in Bracknell, England, he gained experience in customer support and technical troubleshooting, which contributed to his skill set in handling customer inquiries and issues effectively.
Background
Andrew Hignett is originally from the United Kingdom and has transitioned to working in Canada. His educational journey began in Basingstoke, where he completed his secondary education before pursuing higher education in computer science. This academic path has shaped his career in technical support.