Bryan Bright
About Bryan Bright
Bryan Bright is a Senior Enterprise Account Manager in Customer Success at Moz, where he has worked since 2018. He has extensive experience in account management and customer success, having held various roles at companies such as DDB, Optimum Energy, F5 Networks, and DocuSign.
Current Role at Moz
Bryan Bright serves as the Senior Enterprise Account Manager in Customer Success at Moz. He has held this position since 2018, working remotely from the Greater Seattle Area. In this role, he develops and executes negotiation strategies for account contract renewals, focusing on optimizing contract terms and enhancing customer trust. He collaborates cross-functionally with Moz's executive leadership, sales, product, engineering, and marketing teams to advocate for customer needs internally.
Previous Experience in Customer Success
Before joining Moz, Bryan Bright held various roles in customer success and account management. He worked as the Manager of Customer Success at Optimum Energy from 2014 to 2016, where he conducted quarterly business reviews and integrated strategic initiatives within assigned accounts. He also served as a Channel Development Manager at Optimum Energy from 2011 to 2014 and as an Inside Channel Account Manager at F5 Networks from 2017 to 2018.
Internship Experience at DDB
Bryan Bright began his professional career with an internship at DDB in Seattle, Washington, from 2000 to 2001. This three-month on-site internship provided him with foundational experience in the advertising industry, which he later built upon in his career.
Education and Academic Background
Bryan Bright studied at Central Washington University, where he earned a Bachelor of Arts degree in Advertising. His academic background has contributed to his expertise in customer success and account management roles throughout his career.
Achievements in Revenue Targets
At Moz, Bryan Bright achieved personal revenue targets by over 100% for eight consecutive fiscal quarters. This accomplishment highlights his effectiveness in managing a diverse enterprise book of business that includes global brands, digital agencies, and strategic reseller partnerships.