Dana Smith
About Dana Smith
Dana Smith is a Customer Success Director at Mployer Advisor, where she has worked since 2021. She previously held positions at Steep Digital Marketing and Integrity Fire Safety Services, LLC, and earned a Bachelor's Degree in Sociology from the University of Colorado Boulder.
Current Role at Mployer Advisor
Dana Smith serves as the Customer Success Director at Mployer Advisor. She has held this position since 2021, contributing to the company's focus on enhancing customer satisfaction and engagement. Based in Denver, CO, she utilizes her expertise to foster strong relationships with clients and ensure their needs are met effectively.
Previous Experience at Steep Digital Marketing
Prior to her current role, Dana worked at Steep Digital Marketing as a Campaign Specialist from 2019 to 2021. During her two years in this position, she was responsible for developing and executing marketing campaigns, which helped enhance the company's digital presence. Her experience in this role provided her with valuable insights into customer engagement strategies.
Experience at Integrity Fire Safety Services, LLC
Dana served as the Customer Experience Manager at Integrity Fire Safety Services, LLC from 2018 to 2019. In this role, she focused on improving customer interactions and satisfaction. Her work contributed to the overall customer experience strategy of the organization during her one-year tenure.
Education at University of Colorado Boulder
Dana earned her Bachelor’s Degree in Sociology from the University of Colorado Boulder. She attended the university from 2004 to 2008, where she developed a strong foundation in understanding social dynamics and human behavior, which informs her approach in customer success roles.