Lina Lu
About Lina Lu
Lina Lu is a Technical Support Specialist with extensive experience in the field, currently working at NEC Australia since 2008 and at MTData since 2013. She holds a Bachelor's Degree in Electronic and Information Engineering from Shanghai Jiao Tong University and a Master's degree in Telecommunications from RMIT University.
Work at MTData
Lina Lu has been employed at MTData as a Technical Support Specialist since 2013. With over 11 years of experience in this role, she operates from Mulgrave, VIC. Her responsibilities include providing technical assistance and support to clients, ensuring efficient resolution of issues. Lina's role at MTData builds on her extensive background in technical support, enabling her to deliver effective solutions tailored to client needs.
Work at NEC Australia
Since 2008, Lina Lu has served as a Service Support Specialist at NEC Australia, located in Mulgrave, VIC. Over her 16-year tenure, she has developed a strong foundation in service support, contributing to the company's operational efficiency. Her role involves addressing client inquiries and troubleshooting technical issues, leveraging her expertise to enhance customer satisfaction.
Education and Expertise
Lina Lu holds a Bachelor's Degree in Electronic and Information Engineering from Shanghai Jiao Tong University, which she completed from 1999 to 2003. She furthered her education at RMIT University, where she earned a Master's degree in Telecommunications from 2004 to 2005, along with a Graduate Diploma in Software Development in 2005. This educational background equips her with a solid technical foundation, complementing her practical experience in the field.
Previous Work Experience
Before her current roles, Lina Lu worked at Westan Australia as an Assistant System Admin from 2007 to 2008. She also served as a Database Developer (Contractor) at OzChild (Children Australia Inc) from 2006 to 2007. These positions provided her with valuable experience in system administration and database management, enhancing her technical skill set.
Professional Development
Lina Lu is actively seeking further formal methods to expand her skill portfolio. She aims to complement her technical capabilities with additional soft skills, reflecting her commitment to continuous professional development. This proactive approach helps her stay current in the rapidly evolving technology landscape.