Sudharshan Krishnamoorthy
About Sudharshan Krishnamoorthy
Sudharshan Krishnamoorthy is an Application Support Analyst at MTData in Melbourne, Australia, where he has worked since 2018. He specializes in providing hardware and software support to multi-site users and possesses strong analytical skills for resolving technical issues.
Work at MTData
Sudharshan Krishnamoorthy has been employed at MTData as an Application Support Analyst since 2018. In this role, he provides hardware and software support to multi-site users across Australia. His responsibilities include troubleshooting and resolving technical issues while ensuring high-quality service delivery. Sudharshan has developed strong time management and organizational skills, which are essential in the fast-paced IT environment at MTData.
Previous Experience at Bambora
Before joining MTData, Sudharshan worked at Bambora as a Back Office System Level 2 Support Officer from 2013 to 2018. During his five years in this position, he gained valuable experience in IT support, further enhancing his technical skills and customer service abilities. This role contributed to his expertise in managing complex technical issues and providing effective solutions.
Education and Expertise
Sudharshan holds an Advanced Diploma in Computer Systems Engineering from RMIT University. His education has equipped him with in-depth analytical and fault-finding capabilities, which are crucial for resolving complex technical issues. Additionally, he has a strong proficiency in various technologies, including RemoteWare Client, RBOS, and Cisco networking, as well as experience with Microsoft Exchange and Microsoft Operating Systems.
Technical Skills and Abilities
Sudharshan demonstrates a high level of attention to detail and accuracy in all support tasks. His superb time management and organizational abilities enable him to thrive in a fast-paced IT environment. He utilizes a forward-thinking approach to deliver solutions that align with corporate objectives, showcasing his commitment to quality and efficiency in technical support.
Interpersonal Skills and Customer Service
Sudharshan exhibits excellent customer service techniques and outstanding interpersonal skills. His ability to communicate effectively with users and provide support is a key aspect of his role as an Application Support Analyst. These skills enhance his capability to address user needs and contribute positively to the overall user experience.