Ahmed Khalid
About Ahmed Khalid
Ahmed Khalid is a Call Center professional currently employed at MTN Sudan since 2020. He previously served as an Information Technology Manager at the National Information Center in Khartoum for five months in 2021 and holds a Bachelor of Engineering in Computer Engineering from the University of Sinnar.
Work at MTN Sudan
Ahmed Khalid has been employed at MTN Sudan since 2020, where he works in the Call Center. His role involves managing customer inquiries and providing support to enhance customer satisfaction. His tenure at MTN Sudan has lasted for four years, during which he has contributed to improving service delivery and customer engagement.
Previous Experience at National Information Center
Before joining MTN Sudan, Ahmed Khalid worked as the Information Technology Manager at the National Information Center (NIC) in Khartoum. His employment at NIC spanned five months in 2020 to 2021. In this role, he was responsible for overseeing IT operations and implementing technology solutions to support the center's objectives.
Education and Expertise
Ahmed Khalid earned a Bachelor of Engineering degree in Computer Engineering from the University of Sinnar. His studies took place from 2013 to 2018, providing him with a solid foundation in computer systems, software development, and IT management. This educational background supports his current role in the telecommunications sector.
Background
Ahmed Khalid is based in Khartoum, Sudan. His career in information technology and customer service has been shaped by his educational background and professional experiences. His work in both the National Information Center and MTN Sudan reflects his commitment to the field of technology and customer support.