Jithin Mohandas
About Jithin Mohandas
Jithin Mohandas is a Customer Success Manager with experience in various roles across multiple companies. He has worked in customer support, business development, and full-stack development, and holds a Master's degree in Production and a Bachelor's degree in Physics.
Work at Mudrex
Jithin Mohandas currently serves as a Customer Success Manager at Mudrex, a position he has held since 2022. His role involves ensuring customer satisfaction and facilitating effective communication between clients and the company. He operates from Bengaluru, Karnataka, India, contributing to the company's mission of providing automated investment solutions in the cryptocurrency space.
Previous Experience at Vauld
Before joining Mudrex, Jithin Mohandas worked at Vauld in various capacities. He served in High Priority Support for three months in 2022, focusing on urgent customer issues. Additionally, he held roles in Social Media Escalations from 2021 to 2022 for four months and Customer Delight - Ops & Support for six months during the same period. His experience at Vauld provided him with insights into customer engagement and support operations.
Business Development Roles
Jithin has a background in business development, having worked as a Business Development Manager at MERABT TECHNOLOGIES PRIVATE LIMITED from 2019 to 2020 and at ITRENDS TECHNOSYS PVT LTD from 2020 to 2021. In these roles, he focused on identifying growth opportunities and building client relationships in Thiruvananthapuram, Kerala, India.
Education and Expertise
Jithin Mohandas holds a Master's degree in Production from Manonmaniam Sundaranar University, which he completed from 2015 to 2017. He also earned a Bachelor's degree in Physics from the University of Kerala, studying from 2011 to 2014. His educational background provides him with a strong analytical foundation applicable in various professional contexts.