Litha Marawu
About Litha Marawu
Litha Marawu is a CRM Coordinator currently employed at Mukuru in Cape Town, South Africa. With a background in customer loyalty and marketing, Marawu has held various positions at Woolworths and Clicks Group, contributing to her expertise in the field.
Work at Mukuru
Litha Marawu has been serving as a CRM Coordinator at Mukuru since 2022. In this role, Marawu is responsible for managing customer relationship management initiatives, focusing on enhancing customer engagement and loyalty. Mukuru operates in the financial services sector, providing remittance services and financial solutions to customers across various regions.
Previous Experience at Woolworths
Litha Marawu has extensive experience at Woolworths, where she held multiple positions. She worked as a Seta Graduate in Customer Loyalty from 2017 to 2018, followed by a role as a Marketing Intern in 2016. Additionally, she served as a Loyalty Team Administrator in 2018 for seven months. These roles contributed to her understanding of customer loyalty programs and marketing strategies.
Experience at Clicks Group
From 2018 to 2020, Litha Marawu worked at Clicks Group as a ClubCard Operations Coordinator. In this position, she was involved in managing the operations of the ClubCard loyalty program, focusing on customer retention and engagement strategies. This experience further developed her skills in customer relationship management.
Education and Expertise
Litha Marawu studied at Cape Peninsula University of Technology, where she earned a National Diploma in Marketing from 2014 to 2016. Additionally, she completed an Information Literacy Certificate in 2014. Her educational background has equipped her with foundational knowledge in marketing principles and customer engagement strategies.