Navdeep Wadhwa
About Navdeep Wadhwa
Navdeep Wadhwa serves as the Business Head for India and the Middle East at Multiverse Solutions Private Limited, where he focuses on enhancing user and customer experiences through automation and process redesign. He has a background in IT and business development, with previous roles at various companies and degrees in Instrumentation and Information Technology.
Current Role at Multiverse Solutions
Navdeep Wadhwa serves as the Business Head for India and the Middle East at Multiverse Solutions Private Limited. He has held this position since 2016, operating from Dubai, United Arab Emirates. In this role, he collaborates closely with business leaders to enhance user and customer experiences through automation and process redesign. His responsibilities include leading full project lifecycles, managing communication, and overseeing change management.
Previous Experience in Business Development
Navdeep Wadhwa has extensive experience in business development. He worked as the Country Head for India at Posh Technologies Pvt Ltd from 2013 to 2016. Prior to that, he held the position of Head of Business Development at Allwikan for eight months in 2012-2013. He also served as a Business Development Manager at Sunsha Technologies Pvt Ltd for one year in 2011-2012. His roles involved mobilizing project teams and ensuring timely delivery of projects.
Educational Background
Navdeep Wadhwa completed his Bachelor of Technology in Instrumentation at Kurukshetra University from 2003 to 2007. He also earned a Master of Business Administration in Information and Technology from the Indian Institute of Business Management and Studies (IIBMS) during the same period. This dual educational background has equipped him with a strong foundation in both technical and managerial aspects.
Expertise in AI and Customer Experience
Navdeep Wadhwa possesses expertise in defining AI landscapes for tools and technology that enhance customer experience. He is skilled in creating personas to drive application adoption, which contributes to improved user engagement. His focus on automation and process redesign reflects his commitment to optimizing business processes and enhancing customer satisfaction.
Early Career at Geon Studios
Navdeep Wadhwa began his career at Geon Studios Pvt Ltd, where he worked as an IT - SSA from 2007 to 2011 in the Mumbai Area, India. This four-year experience provided him with foundational skills in information technology and project management, setting the stage for his future roles in business development and leadership.