Michael Riley
About Michael Riley
Michael Riley serves as the Interim MIH Program Coordinator at the Municipality of Anchorage, where he has worked since 2018. He has a background in emergency medical services and fire services administration, holding both a Bachelor's degree and an Associate degree in the field.
Work at Municipality of Anchorage
Michael Riley has served as the MIH Program Coordinator (Interim) at the Municipality of Anchorage since 2018. In this role, he focuses on improving patient care delivery through in-depth analysis of EMS responses. He also collaborates with the Anchorage Police Department and community partners to address emergency responses in high-frequency locations. Prior to his current position, he worked as the Emergency Operations Center Non-Critical Transport Supervisor for three months in 2020.
Education and Expertise
Michael Riley holds a Bachelor's degree in Fire Services Administration from Eastern Oregon University, which he completed from 2005 to 2015. He also earned an Associate of Arts and Sciences (AAS) in Fire Services Administration from the University of Alaska Anchorage between 2001 and 2005. His educational background supports his expertise in emergency medical services and fire administration.
Background
Michael Riley has a diverse background in emergency medical services and fire administration. He began his career as an EMT at WakeMed from 2010 to 2013 and later worked as a Paramedic at Wake County for one year. He also served as a Wildland Fire Technician II for the State of Alaska from 2008 to 2009. His experience spans various roles within emergency services, contributing to his current position.
Achievements
Michael Riley has been recognized as EMS Provider of the Year for his contributions to the CORE Team. He played a significant role in establishing the AFD Community Outreach, Referral and Education (CORE) Team in June 2018. Additionally, he publishes a monthly CORE Team summary that highlights progress, successes, and opportunities within the program.
Community Engagement and Initiatives
In his current role, Michael Riley focuses on identifying target populations that over-utilize the EMS system. He facilitates outreach and referral to appropriate resources and performs case management and care coordination to assist clients in transitioning to permanent solutions for unmet needs. His work emphasizes community engagement and the development of processes to address the needs of high utilizers of emergency medical services.