Jenny Leong
About Jenny Leong
Jenny Leong is the Customer Service Team Lead at Murata in Singapore, where she has worked since 2015. She has a background in Logistics, Materials, and Supply Chain Management from The University of Bolton and has expertise in troubleshooting, sales forecasting, and business process improvement.
Work at Murata
Jenny Leong has been serving as the Customer Service Team Lead at Murata since 2015. In this role, she has accumulated nine years of experience in Singapore, leading initiatives to improve customer service processes. Prior to her current position, she worked as a Senior Customer Support Specialist at Murata from 2012 to 2014, where she gained valuable experience in customer support operations.
Education and Expertise
Jenny Leong studied at The University of Bolton, where she earned a Bachelor of Science degree in Logistics, Materials, and Supply Chain Management from 2008 to 2011. Her educational background provides a strong foundation for her expertise in troubleshooting and resolving operational issues by liaising with internal departments.
Background
Jenny Leong has a professional background that spans over a decade in customer service and support roles. Her experience at Murata has allowed her to develop skills in sales forecasting and order planning, which contribute to customer satisfaction and continuous improvement within the organization.
Achievements
In her role at Murata, Jenny Leong has led cross-functional team leadership initiatives aimed at enhancing business process improvement. She has also implemented business process re-engineering activities to drive innovation and optimize workflow within the customer service department.