Tracy Liu
About Tracy Liu
Tracy Liu is a Customer Support cum Sales Executive at Murata in Singapore, where she has worked since 2022. She focuses on developing business plans to enhance market share and customer satisfaction through strategic partnerships.
Work at Murata
Tracy Liu has been employed at Murata since 2022 as a Customer Support cum Sales Executive. In this role, she develops and implements business plans aimed at increasing market share and sales for her assigned customers. Tracy focuses on achieving customer satisfaction by fostering multi-level business partnerships. Her responsibilities also include preparing forecast reports that contribute to sales budget planning.
Previous Experience
Prior to her current position, Tracy Liu worked at Landbell Group as a Customer Service Specialist from 2021 to 2022 in Singapore. Before that, she served as a Sales Coordinator at EPISTAR for one year from 2016 to 2017 in Taiwan. In these roles, she engaged in various sales and customer service activities, including pre and post price negotiation.
Education and Expertise
Tracy Liu studied at Topone International Engineering Consultant Ltd, where she completed a Bachelor of Business Administration (BBA) with a focus on Tourism and MICE Management from 2009 to 2013. This educational background provides her with a solid foundation in business principles and customer relationship management.
Customer Satisfaction Focus
Tracy Liu is dedicated to achieving customer satisfaction through the development of strong business partnerships. She strives to understand customer needs and works to ensure that their expectations are met, which is a key aspect of her role in sales and customer support.