Cédric Lorinet
About Cédric Lorinet
Cédric Lorinet serves as the Head of Customer Service Operations Strategy for EMEA at Murex, a position he has held since 2016. He has extensive experience in customer service and operations, having worked in various roles at Murex and previously at Safran.
Work at Murex
Cédric Lorinet has been with Murex since 2006, holding various positions over the years. He started as a senior consultant from 2006 to 2008. He then served as a manager from 2009 to 2011, followed by a role as head of customer support operations for the EMEA region from 2012 to 2016. Since 2016, he has held the position of head of customer service operations strategy for EMEA, contributing to the company's operational strategies in Paris, Île-de-France, France.
Previous Experience at Safran
Before joining Murex, Cédric Lorinet worked at Safran as a product manager from 2002 to 2006. During his four years at Safran, he gained experience in product management, which contributed to his skill set in customer service operations and strategy.
Education and Expertise
Cédric Lorinet studied at Lycée Condorcet in Paris from 1995 to 1998. He then attended CentraleSupélec, where he completed his master's degree from 1998 to 2001. His educational background has equipped him with the necessary expertise in operations and management, which he applies in his current role.
Career Timeline
Cédric Lorinet's career includes significant roles at Murex and Safran. He began his professional journey at Safran from 2002 to 2006, transitioned to Murex in 2006, and has since held multiple positions, culminating in his current role as head of customer service operations strategy for EMEA since 2016. His career reflects a consistent focus on customer service and operational strategy.