Elise Gagneux
About Elise Gagneux
Elise Gagneux serves as the Head of Client Services (Delivery and Support) for EMEA at Murex, a position she has held since 2016. She has an academic background in Statistics, Economics, and Finance, with degrees from ENSAE Paris and The London School of Economics.
Work at Murex
Elise Gagneux has been a key member of Murex since 2006, serving in various roles that focus on customer support and service delivery. She currently holds the position of Head of Client Services (Delivery and Support) for the EMEA region, a role she has occupied since 2016. In this capacity, she oversees the delivery of client services and support, ensuring that customer needs are met effectively. Her extensive experience at Murex has contributed to the company's reputation for excellence in client service.
Education and Expertise
Elise Gagneux has a strong educational background in statistics, economics, and finance. She studied at ENSAE Paris from 1995 to 1998, where she focused on Statistics, Economics, and Actuary. Following this, she attended The London School of Economics and Political Science (LSE) for a year, earning a Master of Science in Finance and Economics in 1999. This academic foundation supports her expertise in client services and the financial technology sector.
Background
Elise Gagneux's educational journey began at Lycée Hoche, where she laid the groundwork for her future studies in economics and finance. Her academic pursuits at ENSAE Paris and LSE equipped her with the analytical skills necessary for her career in client services within the financial technology industry. Her professional trajectory reflects a commitment to enhancing customer experiences and operational efficiency in her roles.
Professional Experience
With over 18 years of experience at Murex, Elise Gagneux has developed a comprehensive understanding of client needs and service delivery in the financial technology landscape. Her role as Head of Client Services (Delivery and Support) for EMEA involves managing client relationships and ensuring the successful implementation of support strategies. Her long tenure at Murex highlights her dedication to the company's mission and her ability to adapt to the evolving demands of the industry.